PetMog Terms of Use

Effective October 27, 2026

These Terms of Use ("Terms") are an agreement between you and Deox, Inc., a Delaware corporation ("we", "us") for your use of PetMog (the "App"). By downloading or using the App you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old to use the App. By using it you confirm that you are. If you are between 13 and 17, you may use the App only with the permission of a parent or guardian, and you should review these Terms and our Privacy Policy with them. Where the law of your country sets a higher minimum age for consenting to the processing of personal data, that age applies to you instead.

2. Your license to use the App

We grant you a personal, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, for your own non-commercial entertainment, subject to these Terms and the rules of the store you got it from.

3. Your account

PetMog requires an account. You are responsible for keeping access to it secure and for activity that happens under it. Tell us at founder@deox.app if you believe someone else is using your account.

4. What PetMog does

PetMog turns photos of your pet into reports, scores, cards, personality results, "what is my pet thinking" thoughts, "date my pet" profiles, daily challenges and photo tips.

5. AI-generated content - please read

PetMog’s results are produced by an automated AI system from the photographs you submit.

The App is entertainment. Scores, traits, titles, personality results and descriptions are playful interpretations, not measurements. They are not objective, not verified by a person, and may be wrong, inconsistent or unexpected. Running the same photo twice may produce different wording.

No veterinary or medical advice. PetMog is not a veterinary service and does not diagnose, assess or monitor any animal’s health, condition, welfare, temperament or behaviour. Nothing the App produces is veterinary advice and nothing in it should be relied on for any decision about an animal’s care. If you have any concern about your pet’s health or wellbeing, consult a licensed veterinarian.

No breed determination. Any breed wording is a guess from an image and is not a breed identification or a genetic test.

6. Your photos and content

You keep ownership of the photos and information you submit. You grant us a limited licence to use them only to operate the App - to transmit, process and analyse them in order to produce your results, as described in our Privacy Policy. We do not use your photos to train AI models and we do not use them for advertising.

You confirm that you have the right to submit each photo you upload.

7. Acceptable use

You agree not to: upload photographs of people as the subject of a rating, or any content that is unlawful, obscene, abusive or infringing; upload images you do not have the right to use; copy, modify, distribute, sell or rent the App; reverse engineer or decompile it, except where the law allows; bypass its purchases, usage limits or other technical protections; use bots or automated means to submit content or extract data; or use the App in any unlawful way.

Submissions are screened automatically, and we may refuse to process content that fails that screening.

8. Subscriptions

PetMog subscriptions are currently available on iPhone only. On Android you can use the features available in the current release, but in-app subscription purchases are not yet offered.

PetMog offers an auto-renewing subscription - weekly, monthly or yearly. Any active plan unlocks the whole app. The current price in your currency is shown before you buy.

Payment is charged to your Apple ID when you confirm the purchase. Each subscription renews automatically at the same price and for the same period unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.

You can manage or cancel at any time in your Apple ID account settings, or through Manage Subscription on the Profile tab. Cancelling stops future renewals; you keep access until the end of the period you have paid for.

Use Restore Purchases on the Profile tab or the paywall to restore an active subscription on a new or reset device signed in to the same Apple ID.

Manage subscriptions: support.apple.com/en-us/118428

9. Refunds

Purchases are made through Apple, so refunds are handled by Apple under its own policies. Use reportaproblem.apple.com. If you have trouble, email us and we will help where we can. Deleting the App does not cancel a subscription.

10. Third-party services

The App relies on third-party providers, including our AI provider, authentication, hosting and subscription services. Those providers operate under their own terms, and their availability is outside our control. Our Privacy Policy lists them.

11. Availability and changes

We may update, change or discontinue the App or any feature, and we may update these Terms. We will change the effective date above and, for material changes, give notice in the App or the store listing. Continuing to use the App after changes take effect means you accept them.

12. Suspension and termination

These Terms apply until ended by you or us. Your rights end automatically if you breach them. We may suspend or end access to accounts that breach these Terms or that we reasonably believe are being used abusively or unlawfully. You can end these Terms by deleting the App and cancelling any subscription in your store account.

13. Privacy

Our Privacy Policy explains how the App uses information. It is part of these Terms.

14. Disclaimer

To the fullest extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not guarantee that the App will be uninterrupted or error-free, or that any result it produces is accurate.

15. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of data, profits or goodwill, arising from your use of the App. Our total liability for any claim relating to the App is limited to the amount you paid for the App or subscription in the 12 months before the claim. Some jurisdictions do not allow these limitations, so they may not apply to you; nothing in these Terms limits rights you have as a consumer that cannot be limited by contract.

16. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules, except where the law of your country of residence gives you mandatory consumer protections.

17. Apple App Store additional terms

If you downloaded the App from the Apple App Store, you and we also acknowledge and agree that:

  • These Terms are between you and us only, not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for the App and its content.

  • Your license is limited to using the App on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions (the App may also be used by other accounts associated with you through Family Sharing or volume purchasing).

  • Apple has no obligation to provide any maintenance or support for the App.

  • If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App; any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are our responsibility.

  • We, not Apple, are responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising under consumer protection, privacy or similar laws.

  • If any third party claims that the App or your possession and use of it infringes that party’s intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement and discharge of that claim.

  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

  • You must comply with applicable third-party terms when using the App.

  • Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

18. Google Play

If you downloaded the App from Google Play, your use is also subject to the Google Play Terms of Service: play.google.com/about/play-terms. In-app subscription purchases are not currently offered on Android.

19. Contact

Questions about these Terms or the App: Deox, Inc. · founder@deox.app

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