SalesArcade Privacy Policy
Last updated: October 10, 2026
SalesArcade: Learn to Sell ("SalesArcade" or the "App") is a sales-training app for iPhone and Android made by Deox, Inc. ("DEOX", "we", "us"). This policy explains what information SalesArcade handles, how it is used, and the choices you have.
The short version: SalesArcade has no sign-up, no ads and no third-party analytics, and it does not track you. Everything you type or practise stays on your own device. The only information that leaves your device is a record of your subscription, which Apple or Google and our subscription provider RevenueCat need in order to unlock SalesArcade Pro.
1. Information we collect
Information you enter in the app (stays on your device)
Profile and preferences: an optional first name, your role, sales experience, main goal, the challenges you picked during setup, the skills you want to focus on, your daily practice time, your reminder choice and time, and display settings such as dark mode and haptics.
Practice data: your lessons, quiz answers, simulation choices, scores, skill ratings, streaks, XP, levels, achievements, flashcard reviews and any scripts you save or edit.
This information is stored only on your device. It is never uploaded to us or to anyone else, and we cannot see it.
Purchase information
When you subscribe to SalesArcade Pro, payment is handled entirely by Apple (App Store) or Google (Google Play). We never see or store your card or bank details. Our subscription provider, RevenueCat, receives what it needs to confirm your subscription: a random app user ID that is not linked to your name or email, the plan you bought, its price and currency, purchase and renewal dates, subscription status, and basic technical information (device type, operating system and app version, and your country or region as reported by the store).
Messages to us
If you email us, we receive your email address and whatever you choose to include. When you use Contact support in the app, the draft email also includes your app version and device type so we can help faster. You can edit or remove these before sending.
Crash reports
If you have chosen to share analytics with app developers in your device settings, Apple or Google may give us anonymous crash reports and aggregated usage statistics. These do not identify you.
What we do not collect
SalesArcade does not ask for or collect your email address, phone number, contacts, precise or approximate location, photos, camera, microphone or advertising identifier. SalesArcade contains no advertising and no third-party analytics or tracking tools, and it does not track you across other companies' apps or websites.
2. How we use information
To run SalesArcade on your device: personalise your plan and practice, show your progress, adapt practice to your weakest skills, keep your streak and schedule your reminders.
To check that your subscription is active and unlock SalesArcade Pro, including when you restore purchases, and to show subscription offers such as a one-time discount when you start to cancel.
To respond to your support requests and feedback.
To keep SalesArcade working and secure, and to fix problems.
We do not sell your personal information, and we do not share it for targeted or cross-context behavioural advertising.
3. Where your information is stored
Your profile and practice data are stored in SalesArcade's private storage on your device. SalesArcade has no account system and does not back up or sync your progress to our servers, so if you delete the App or move to a new phone, your progress is not transferred. Your device's own backups (iCloud or Google) may include the App's data, depending on your device settings.
4. Sharing your progress
SalesArcade lets you share progress cards (for example your streak, level or achievements). The card image is created on your device and sent only to the app or person you choose in your device's share sheet. On Android, the caption is also copied to your clipboard so you can paste it. We do not receive the cards you share, who you share them with or what you post. Anything you post is handled under the policies of the app or service you share it to.
5. Who we share information with
We share information only with service providers that help us run SalesArcade, and only as needed:
Apple and Google, to process payments and subscriptions and, if you choose, to show their in-app rating prompt. Ratings and reviews you leave are handled by Apple or Google under their own policies (Apple Privacy Policy, Google Privacy Policy).
RevenueCat, Inc., to manage subscription status. RevenueCat processes purchase information on our behalf (RevenueCat Privacy Policy).
We may also disclose information if the law requires it, or to protect the rights, safety and property of our users, DEOX or others. If DEOX is involved in a merger, acquisition or sale of assets, information we hold may be transferred as part of that deal, and this policy will continue to apply to it.
6. Notifications
Daily practice reminders are local notifications scheduled on your device. SalesArcade asks your permission before sending them, and no notification data is sent to us. You can turn reminders off in SalesArcade's Settings or in your device settings at any time.
7. How long we keep information
Data on your device stays there until you reset or delete it in SalesArcade or uninstall the App. Purchase records held by Apple, Google and RevenueCat are kept for as long as needed to provide your subscription and to meet accounting, tax and legal requirements. Support emails are kept for as long as needed to help you, and then deleted.
8. Your choices and rights
Reset progress: Settings → Privacy and data → Reset progress erases your practice data and keeps your profile and settings.
Delete account and data: Settings → Privacy and data → Delete account and data erases everything SalesArcade has stored on your device. See Delete your account and data.
Notifications: you can turn reminders on or off at any time.
Access, correction, deletion and other rights: depending on where you live (for example under the GDPR in the EU and UK, or the CCPA/CPRA and other US state privacy laws), you may have the right to access, correct, delete or export your personal information, to object to or restrict certain uses, to withdraw consent, and to complain to your local data-protection authority. Because your practice data is only on your device, you can view and delete it yourself in the App. For purchase records or anything else, email founder@deox.app. We will respond within the time the law requires, and we will not discriminate against you for exercising these rights.
9. Legal bases (EEA and UK users)
We process purchase information to perform our contract with you (providing your subscription), support messages based on our legitimate interest in helping you, and records we must keep to meet our legal obligations, such as tax and accounting rules. Deox, Inc. is the controller of this information.
10. Managing your subscription
Subscriptions renew automatically until cancelled. You can manage or cancel them in SalesArcade under Settings → Subscription, or directly in your Apple ID settings (iPhone) or the Google Play Store (Android). Deleting the App or your data does not cancel a subscription.
11. Children
SalesArcade is a professional-skills app and is not directed to children under 13, or the minimum age required in your country. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.
12. Security
Your data stays in the App's private storage on your device, protected by your device's security. Purchase information is sent to Apple, Google and RevenueCat over encrypted (HTTPS) connections. No method of storage or transmission is completely secure, but we work to protect your information.
13. International users
DEOX is based in the United States. If you use SalesArcade from outside the US, purchase information handled by our service providers may be processed in the US and other countries where they operate, with safeguards required by applicable law.
14. Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date above, and for significant changes we will let you know in the App.
15. Contact us
Deox, Inc.
Email: founder@deox.app